We are still delivering | Free delivery on orders over £40 with code 40YAY
We are still delivering! Most of our physical products can be safely posted out to you from our village postbox, and where we do need to visit our local post office, we take every precaution to do so safely for everyone. Our PDF patterns are delivered by email for you to download and print at home.
Physical goods are dispatched within 5 working days of receiving your order.
- UK delivery: by First Class Royal Mail, £3.99 per order
- Europe (including EU): by International Standard (Airmail), £8.99 per order
- Rest of the world: by International Standard (Airmail), £17.99 per order
Get free delivery on orders over GBP£40 by using code 40YAY at checkout.
International orders normally aim to arrive within 14 working days of dispatch but can take longer depending on the destination. Deliveries are currently experiencing significant delays - thank you for your patience and understanding. Please also note that you are liable for any customs taxes, duties, charges or VAT incurred.
We can't be held responsible for non-delivery if the recipient is unavailable at the attempted time of delivery or if the supplied delivery address is incorrect. If the goods are returned to Floss & Mischief due to non-delivery, we reserve the right to make an additional shipping charge should you wish to re-ship the order.
PDF patterns are delivered by email immediately upon checkout. You'll receive an email from us with a link to your purchased pattern(s), which you can download up to 3 times. Click the link(s) to open and save the PDF chart(s) to your computer. You will need Adobe Reader on your computer to open and print our PDF patterns.
PDF patterns become non-refundable as soon as you start downloading them.
EU buyers, please buy our PDF patterns from our Etsy shop (you can checkout as a guest). Thank you.
Contact us at firstname.lastname@example.org